Privacy policy
Privacy Policy
Last updated: September 16, 2026
This Privacy Policy explains how Skalli-Paris (“Skalli”, “we”, “us” or “our”) collects, uses and discloses your personal information when you visit skalli-paris.com, use our services, make a purchase, or otherwise communicate with us regarding the website and our services.
For the purposes of this Privacy Policy, “you” and “your” refer to any user of our services, including customers, website visitors and any other person whose personal information we collect in accordance with this Privacy Policy.
Please read this Privacy Policy carefully.
Changes to this Privacy Policy
We may update this Privacy Policy from time to time to reflect changes to our practices or for operational, legal or regulatory reasons.
When we make changes, we will publish the revised Privacy Policy on the website, update the “Last updated” date and take any other measures required by applicable law.
How We Collect and Use Your Personal Information
To provide our services, we collect personal information about you from different sources, as described below.
The information we collect and use depends on how you interact with us.
In addition to the specific purposes described below, we may use your personal information to communicate with you, provide or improve our services, comply with applicable legal obligations, enforce our Terms of Service and protect our services, our rights and the rights of our customers and other users.
Personal Information We Collect
The personal information we collect depends on how you interact with our website and services.
When we use the term “personal information”, we mean information that identifies you, relates to you, describes you or can reasonably be associated with you.
Information We Collect Directly From You
Information you provide directly through our services may include:
- Contact details, including your name, address, telephone number and email address.
- Order information, including your name, billing address, shipping address, payment confirmation, email address and telephone number.
- Account information, including your username, password, security information and other information used to protect your account.
- Customer service information, including any information you choose to provide when communicating with us.
Certain features may require you to provide specific information. You may choose not to provide this information, but doing so may prevent you from accessing or using some features of our services.
Information We Collect About Your Use of the Website
We may automatically collect information about your interaction with our services (“Usage Data”).
We may use cookies, pixels and similar technologies (“Cookies”) for this purpose.
Usage Data may include information about how you access and use our website and your account, including device information, browser information, network connection information, IP address and information about your interaction with our services.
Information We Receive From Third Parties
We may also receive information about you from third parties, including service providers that collect information on our behalf, such as:
- companies that support our website and services, including Shopify;
- payment processors that collect payment information, such as bank account or credit/debit card details and billing information, in order to process payments and fulfil your orders;
- advertising, analytics and technology partners that may collect information when you visit our website, open or click emails we send, or interact with our services or advertisements.
Information obtained from third parties will be handled in accordance with this Privacy Policy.
Please also see the section Third-Party Websites and Links below.
How We Use Your Personal Information
Providing Products and Services
We use your personal information to provide our services and fulfil our contract with you, including to:
- process payments;
- fulfil and deliver orders;
- send notifications relating to purchases, returns, exchanges and other transactions;
- create and manage your account;
- arrange shipping;
- facilitate returns and exchanges;
- provide account-related features and services.
We may also improve your shopping experience by enabling Shopify to connect your account with other Shopify services you choose to use. In such cases, Shopify processes your information in accordance with its own privacy policies.
Marketing and Advertising
We may use personal information for marketing and promotional purposes, including sending marketing communications by email, SMS or post and displaying advertisements for products or services.
We may also use information to personalise our services and advertising on our website and other websites.
Where applicable in the European Economic Area, these activities are carried out in accordance with applicable data protection laws and the relevant lawful basis.
Security and Fraud Prevention
We use personal information to detect, investigate and take action regarding possible fraudulent, illegal or malicious activity.
If you create an account, you are responsible for keeping your login credentials secure. We recommend that you do not share your username, password or other access information.
If you believe your account has been compromised, please contact us immediately.
Communicating With You and Improving Our Services
We use personal information to provide customer service, respond to enquiries and improve our services.
Cookies
Like many websites, we use Cookies.
For more information about cookies used in connection with Shopify, please refer to Shopify’s cookie policy.
We use Cookies to operate and improve our website and services, remember your preferences, perform analytics and understand how visitors interact with our services.
We may also allow third-party service providers and partners to use Cookies to help personalise services, products and advertising.
Most browsers accept Cookies automatically. You can configure your browser to remove or reject Cookies.
Please note that blocking or deleting Cookies may affect your experience and may cause certain features of the website to function incorrectly or become unavailable.
How We Disclose Personal Information
In certain circumstances, we may disclose personal information to third parties for contractual, operational or legitimate business purposes, including:
- service providers that perform services on our behalf, such as IT services, payment processing, data analytics, customer service, cloud storage, order fulfilment and shipping;
- business and marketing partners that assist us with services and advertising;
- third parties where you request or consent to the disclosure, for example in connection with shipping, social media widgets or account integrations;
- affiliates or companies within our corporate group where applicable;
- authorities or other parties where disclosure is required to comply with applicable law, legal proceedings or lawful requests;
- parties involved in a business transaction such as a merger, acquisition, restructuring or insolvency.
The categories of personal information that may be disclosed include:
- identifiers and contact information;
- order and purchasing information;
- customer service information;
- internet and network activity;
- Usage Data;
- approximate location information derived from IP address or similar technical information.
Recipients may include:
- payment processors;
- shipping and fulfilment partners;
- analytics providers;
- customer service providers;
- technology and hosting providers;
- business and marketing partners;
- affiliates.
We do not use or disclose sensitive personal information for the purpose of inferring characteristics about you, except where permitted by applicable law and, where required, with your consent.
Third-Party Websites and Links
Our website may contain links to websites or online platforms operated by third parties.
If you follow a link to a website that we do not control, you should review that website’s privacy and security policies and terms.
We are not responsible for the privacy, security, accuracy or reliability of third-party websites or platforms.
Information you provide in public or semi-public areas, including on third-party social media platforms, may be visible to other users.
The inclusion of a third-party link does not in itself constitute an endorsement of that third party, its content or its services.
Children’s Data
Our services are not intended for children, and we do not knowingly collect personal information from children.
If you are a parent or guardian and believe that a child has provided us with personal information, please contact us using the details below so that you may request its deletion.
We do not knowingly sell or share, as those terms may be defined under applicable privacy laws, the personal information of individuals under the age of 16.
Security and Retention of Your Information
No security system is completely secure, and we cannot guarantee absolute security.
We therefore recommend that you do not send sensitive or confidential information through unsecured communication channels.
How long we retain personal information depends on several factors, including whether we need the information to:
- maintain your account;
- provide our services;
- comply with legal obligations;
- resolve disputes;
- enforce applicable agreements and policies.
Your Rights
Depending on where you live, you may have some or all of the following rights regarding your personal information.
These rights are not absolute and may apply only in certain circumstances.
Right of Access
You may have the right to request access to the personal information we hold about you, including information about how we use and disclose it.
Right to Deletion
You may have the right to request deletion of personal information we hold about you.
Right to Correction
You may have the right to request correction of inaccurate personal information.
Right to Data Portability
In certain circumstances, you may have the right to receive a copy of your personal information and request that it be transferred to a third party.
Right to Object to Sale, Sharing or Targeted Advertising
Depending on applicable law, you may have the right to object to the sale or sharing of personal information or to the processing of personal information for targeted advertising.
Where applicable, recognised privacy preference signals such as Global Privacy Control may be treated as an opt-out request for the device and browser you use to visit our website.
Right to Restrict Processing
You may have the right to request that we stop or restrict certain processing of your personal information.
Right to Withdraw Consent
Where we rely on your consent to process personal information, you may withdraw that consent at any time.
Right to Appeal
Where applicable, you may have the right to appeal a decision relating to a privacy request.
Communication Preferences
You may unsubscribe from promotional emails at any time by using the unsubscribe link included in our emails.
If you unsubscribe from marketing communications, we may still send non-promotional communications relating to your account, purchases, orders or other transactions.
You may exercise applicable rights through the options available on our website or by contacting us using the details below.
We will not discriminate against you for exercising your privacy rights.
We may need to verify your identity before responding to certain requests.
Where permitted by law, you may appoint an authorised representative to submit a request on your behalf.
We will respond within the time limits required by applicable law.
Complaints
If you have a complaint about how we handle your personal information, please contact us using the details below.
Depending on where you live, you may also have the right to lodge a complaint with your local data protection authority.
For residents of the European Economic Area, supervisory authorities are listed by the European Data Protection Board.
International Users
Your personal information may be transferred, stored or processed outside the country in which you live.
Your information may also be processed by service providers and partners located in other countries.
Where personal information is transferred outside Europe, we use recognised transfer mechanisms where required, such as European Commission Standard Contractual Clauses or equivalent safeguards, unless the destination country has been recognised as providing an adequate level of protection.
Contact
If you have questions about this Privacy Policy, our privacy practices or wish to exercise your privacy rights, you may contact us at:
Skalli-Paris
122 Rue du Commandant Rolland
Bâtiment Chambord 1
13008 Marseille
France
Email: contact@skalli-paris.com
Telephone: 0491607750
For the purposes of applicable data protection laws, unless otherwise expressly stated, Skalli-Paris is the controller of your personal information.